Privacy Policy

1. Information We Collect

We may collect personal, academic, professional, employment-related, and communication information depending on the purpose of your inquiry or service request.

2. How We Collect Information

We may collect information through website contact forms, candidate inquiry forms, employer inquiry forms, registration forms, complaint or grievance forms, report infringement forms, email communication, phone calls, messaging platforms, social media pages, physical office visits, training or counseling sessions, uploaded documents, cookies, and website analytics tools.

We collect information only when it is voluntarily provided, required for service communication, or necessary for legitimate business, legal, security, or operational purposes.

3. Purpose of Collecting Information

We may use your information for responding to inquiries, candidate counseling and registration, student support, Japanese language and skill preparation guidance, recruitment support, employer coordination, candidate shortlisting, profile preparation, document verification, service communication, complaint handling, internal record keeping, website improvement, security monitoring, fraud prevention, identity verification, and legal or compliance requirements.

We do not use your personal information for unrelated purposes without proper reason or consent.

4. Candidate Data Usage

If you submit candidate-related information, your data may be used to support your career, training, recruitment, and international employment process.

• Reviewing eligibility and matching profiles with suitable opportunities.
• Preparing candidate profiles for employer review.
• Coordinating interviews, screening, documentation, training, language classes, skill tests, and job category communication.
• Sharing necessary details with authorized employers, institutions, or partners where required for process coordination.

Submission of candidate information does not guarantee job selection, interview approval, visa approval, or final employment.

5. Sharing of Information

We may share necessary information only when required for genuine service, recruitment, training, documentation, verification, or legal purposes.

Information may be shared with employers, partner companies, training institutions, Japanese language centers, recruitment-related partners, documentation support providers, authorized consultants, examination or skill test-related institutions, government or regulatory authorities, and legal or compliance authorities where necessary.

We do not sell personal information to third parties. We share only relevant and necessary information based on the purpose of the service or inquiry.

6. Document and Certificate Handling

Candidates, students, employers, or partners may submit documents such as CVs, academic certificates, work experience letters, Japanese language certificates, skill test certificates, passport copies, photos, identification documents, employer documents, company profiles, and job offer-related documents.

All documents should be accurate, genuine, and legally obtained. We may review, store, verify, or request clarification regarding submitted documents. False, forged, edited, misleading, or incomplete documents may result in rejection of service or further action.

7. Data Accuracy

Users are responsible for providing accurate and updated information. You should not submit false personal details, fake certificates, edited documents, misleading work experience, incorrect contact details, unauthorized company information, or documents belonging to another person without permission.

If your information changes, you should inform us so that we can update our records where necessary.

8. Data Storage and Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

• Limited access to personal data.
• Secure document handling and internal confidentiality practices.
• Website security measures and controlled access to submitted forms and records.
• Regular review of data handling procedures.

No website, email system, online platform, or digital storage method is completely secure. Users should avoid sending highly sensitive information through unsecured channels.

9. Data Retention

We may retain your information for as long as necessary for service communication, candidate process management, employer or partner coordination, training and counseling records, legal or compliance requirements, internal business records, dispute or complaint handling, fraud prevention, and verification.

When information is no longer required, we may securely delete, archive, anonymize, or restrict access to it according to our internal procedures.

10. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and website performance. Cookies may help us understand which pages are visited most, how users interact with the website, browser and device preferences, website performance, errors, and general visitor behavior.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

11. Third-Party Links

Our website may include links to external websites, social media pages, government websites, examination websites, employer websites, partner websites, or other third-party platforms.

We are not responsible for the privacy practices, content, security, or policies of external websites. Users should review the privacy policy of any third-party website before submitting information there.

12. Communication Consent

By submitting your contact details, you agree that we may contact you through phone, email, SMS, messaging apps, social media, website form responses, and official communication channels.

We may contact you regarding inquiries, services, training, recruitment opportunities, document requirements, employer coordination, process updates, or related matters. You may request to stop receiving non-essential communication at any time.

13. Children’s Privacy

Our services are generally intended for students, job seekers, candidates, employers, and adult users. If a minor submits information, it should be done with the consent of a parent, guardian, school, or authorized representative where required.

We do not knowingly collect unnecessary personal information from children.

14. Rights of Users

Depending on applicable laws and circumstances, users may request to access personal information submitted to us, correct inaccurate information, update contact details, withdraw consent where applicable, request deletion of certain records, ask how information is being used, object to misuse of personal information, or report unauthorized use of their data.

Some requests may be limited by legal, contractual, recruitment, documentation, compliance, or business record requirements.

15. Candidate Consent for Profile Sharing

When candidates submit their information for recruitment, training, or employment-related support, they understand that relevant profile details may be shared with authorized employers, partners, or institutions for evaluation and process coordination.

This may include name, education details, work experience, language level, skill test status, CV or profile summary, certificates or relevant documents, and interview or selection-related details. We aim to share only necessary information with relevant and authorized parties.

16. Employer and Partner Confidentiality

Information shared by employers, companies, institutions, or partners may be treated as confidential where appropriate. This may include job demand details, candidate requirements, company documents, business discussions, recruitment plans, partnership proposals, and agreement-related information.

Such information will not be intentionally disclosed to unrelated third parties without permission, unless required by law or necessary for service execution.

17. Fraud and Misuse Protection

We may use submitted information to prevent fraud, misrepresentation, fake job offers, unauthorized use of our name, forged documents, or misuse of candidate and employer data.

• Fake job offers, false candidate profiles, and unauthorized agents.
• Fake social media pages and misuse of company name or logo.
• Forged certificates, misleading payment requests, and fraudulent recruitment claims.

Users are encouraged to report suspicious activity through our official contact or report pages.

18. Infringement and Complaint Reports

If you submit a complaint, grievance, or infringement report, the information provided may be used to investigate and resolve the issue.

This may include your name and contact details, description of the issue, supporting evidence, screenshots or documents, and details of the reported person, company, content, or activity. We may contact relevant parties for verification where necessary.

19. International Data Use

Because our services may involve Japan-related employment, training, recruitment, or employer coordination, some candidate or partner information may be shared internationally with authorized parties where necessary.

This may include communication with employers, institutions, consultants, or service-related partners outside Nepal. We aim to share information responsibly and only for legitimate service-related purposes.

20. Payment Information

If payment-related information is collected, it will be used only for payment verification, billing, receipt, service confirmation, or accounting purposes.

Users should not make payments to unauthorized individuals, fake representatives, unofficial accounts, or unverified channels. Users are encouraged to verify official payment details directly before making any payment.

21. Limitation of Responsibility

While we take reasonable steps to protect your information, we are not responsible for information submitted to fake pages or unauthorized persons, payments made to fraudulent agents, data shared through unofficial channels, security issues on third-party websites, incorrect information submitted by users, misuse caused by users sharing documents publicly, or unauthorized access caused by factors beyond our reasonable control.

Users should communicate only through official channels and verify suspicious requests before sharing sensitive information.

22. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, business operations, technology, or data handling practices.

The updated policy will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates means you accept the revised Privacy Policy.